24 Hour Crisis Lines

  • Fire, Police, Ambulance Emergencies: 911
  • Health Aid One-One: 1-866-797-0000

 

Need a Doctor?

  • Find a Doctor (College of Physicians & Surgeons): 1-800-268-7096, ext. 626
  • Medi-Visit (limited in-home visits): 613-569-9944


Mutual Support Associations/Groups


Family Information / Support Groups


General Resources for Seniors


Resource Guides


Financial Aid - Income Security Programs

  • OAS, CPP, Involuntary Separation Forms: 1-800-277-9914
  • Veterans Affairs: 866-522-2122
  • Essential Health & Social Supports (EHSS): 613-560-0631, ext. 4

Transportation

  • Para Transpo:
    • Application: 613-244-1289
    • Booking: 613-244-7272
  • Transportation to Medical Appointments, Banks, Shopping, etc.:
    • Abbotsford Seniors Outreach Services: 613-230-5730
    • Cumberland Home Support: 613-834-9195
    • Eastern Ottawa Resource Centre: 613-741-6025
    • Good Companions Home Support: 613-236-0428
    • Jewish Family Services: 613-722-2225
    • Western Ottawa Community Resource Centre: 613-591-3686
    • Olde Forge Community Resource Centre: 613-829-9777
    • Ottawa West Community Support: 613-728-6016
    • Rideau Seniors’ Centre Inc.: 613-692-4697
    • South East Ottawa Centre for a Healthy City: 613-737-5115
    • Service d’Entraide Communautaire: 613-241-1266
    • Rural Ottawa South Support Services (ROSS): 613-692-4697

Caregiver Support Services

  • Alzheimer Society First: 613-523-4004
  • City of Ottawa Health Department Caregiver Support Program: 613-580-6744
  • Family Services Ottawa (FSC): 613-725-3601

Mental Health Services

  • Geriatric Psychiatry Community Services: 613-562-9777


Elder Abuse

  • Catholic Family Services Ottawa: 613-233-8478
  • Distress Centre: 613-238-3311
  • Guardianship Investigations Unit (Office of the Public Guardian & Trustee): 1-416-327-6348
  • Jewish Family Services of Ottawa: 613-722-2225
  • Ottawa Police Victims Crisis Unit: 613-236-1222, ext. 5367

Services for Persons with Dementia

  • Alzheimer Day Away Programs (West): 613-721-6496
  • Bruyère John and Jennifer Ruddy Geriatric Day Hospital: 613-562-6262, ext. 4010
  • Day Program for Adults with Dementia Related Illnesses: 613-591-3686
  • Dementia Society of Ottawa (Renfrew County): 613-523-4004
  • Geriatric Psychiatry Community Services (GPCSO): 613-562-9777
  • Memory Disorder Clinic: 613-562-6322
  • West Geriatric Assessment Outreach Team: 613-721-0041
  • Western Ottawa Community Resource Centre

Seniors’ Home Support Services

  • Home and Community Care Support Services: 613-745-5525
  • Good Companions: 613-236-0428
  • Old Forge Seniors’ Support Services: 613-829-9777
  • Ottawa West Seniors Support: 613-728-6016
  • Rural Ottawa South Support Services (ROSS): 613-692-4697
  • Veterans Affairs Canada: English: 1-866-522-2122 / French: 1-866-533-2022
  • Western Ottawa Community Resource Centre: 613-591-3686

Adult Day Services (Referrals managed by CCAC)

  • Carefor Health and Community Services: 613-721-6496
  • City of Ottawa Programs:
    • Carleton Lodge: 613-825-3763, ext. 3120
    • Centre d’accueil Champlain: 613-746-3543, ext. 25361
    • Cumberland Home Support Program: 613-834-9195
    • Abbotsford House: 613-230-5730
    • Good Companions: 613-236-0428
    • Harmer House Outreach Program: 613-726-8882
    • Ottawa West Community Support: 613-728-6016
    • Residence St-Louis: 613-562-6262, ext. 2681
    • St. Patrick’s Home: 613-731-4660
  • Home and Community Care Support Services:
    • Request Intake: 613-745-5525
    • Centre de Jour Guigues: 613-241-4070
  • Perley Rideau Adult Day Program: 613-526-7170, ext. 8808
  • Western Ottawa Community Resource Centre: 613-591-3686

Adult Day Services (Referrals not managed by CCAC)

  • Jewish Family Services - V’hadarta Alzheimer’s Day Away Program: 613-722-2225

Counselling & Support Services

  • Carlington Community & Health Centre:
    • General: 613-722-4000
    • Medical: 613-722-2161
  • Centretown Community Health Centre:
    • General: 613-233-4443
    • Medical: 613-233-4697
  • Eastern Ottawa Resource Centre: 613-741-6025
  • Jewish Family Services of Ottawa: 613-722-2225
  • Lanark Mental Health: 613-267-1055
  • Leeds & Grenville Rehabilitation & Counseling Services: 1-800-267-4406
  • Nepean Community Resource Centre: 613-596-5626
  • Pinecrest Queensway Health & Community Services: 613-820-4922
  • Sandyhill Community Health Centre:
    • General: 613-789-6309
    • Medical: 613-789-7752
  • Somerset West Community Health Centre:
    • General: 613-238-8210
    • Medical: 613-238-1220
  • South East Ottawa Centre for a Healthy Community: 613-737-5115
  • Western Ottawa Community Resource Centre: 613-591-3686

Addictions

  • Addictions & Problem Gambling Services of Ottawa: 613-789-8941
  • Alcoholics Anonymous: 613-237-6000
  • Al-Anon Family Group (English): 613-860-3431
  • Al-Anon Family Group (French): 819-669-0543
  • Gamblers Anonymous – Gam Anon (24 hrs): 613-567-3271
  • L.E.S.A. (Lifestyle Enrichment for Senior Adults): 613-233-5430
  • Narcotics Anonymous: 613-236-4674
  • OPGH (Ontario Problem Gambling Helpline): 1-888-230-3505
  • Overeaters Anonymous (Over-eating, under-eating, bulimia & Anorexia): 613-820-5669
  • Renfrew County Alcohol & Drug Assessment:
    • Pembroke: 613-732-3356
    • Renfrew: 613-432-9855
  • Rideauwood Addiction and Family Services: 613-724-4881
  • Serenity Renewal for Families: 613-523-5143
  • Addictions & Mental Health Assessment:
    • Lanark/Leeds/Grenville: 1-800-361-6948
    • Brockville: 1-800-563-0062
    • Ottawa Addiction Treatment Services & Interventions: 613-602-5940

Housing

  • Housing Help: 613-563-4532
  • Social Housing Registry of Ottawa: 613-526-2088

Emergency Housing

  • Employment & Financial Assistance Branch of the City of Ottawa:
    • For families between 8:30 a.m. and 4:30 p.m., ask for the Emergency Housing Worker: 613-560-0622
    • For Residential Care for the Elderly or Special Needs: 613-560-0622, ext. 26586
    • Ottawa YMCA – YWCA (24 hrs): 613-788-5063
  • For Men:
    • Salvation Army (171 George Street): 613-241-1573
    • Shepherds of Good Hope (233 Murray Street): 613-798-8210
    • Union Mission (35 Waller Street): 613-234-1144
  • For Women:
    • Interval House (24 hours): 613-234-5181
    • La Présence: 613-241-8297
    • Maison d’Amitié: 613-744-7789 / 613-747-0020
    • Nelson House (24 hours): 613-225-3129
    • Cornerstone Housing for Women: 613-237-4669

Clothing & Furniture

  • Ottawa Neighbourhood Services: 613-728-3737
  • Salvation Army Thrift Stores: 613-726-8891
  • St. Vincent de Paul Stores: 613-722-7166

Legal Services

  • Legal Aid: 613-238-7931
  • Community Legal Clinics:
    • Ottawa: 613-241-7008
    • South Ottawa: 613-733-0140
    • West Ottawa: 613-596-1641
    • REACH – Equality & Justice for People with Disabilities: 613-236-6636

Government Legislation Information

  • Capacity Assessment Office (Public Guardian & Trustee): 1-416-327-6766
  • Public Guardian & Trustee: 613-241-1202

Financial Aid

  • Employment Insurance Ottawa: 1-800-206-7218
  • Ontario Works Ottawa Intake: 613-560-6000
  • Southwest District (161 Greenbank Road): 613-560-0627
  • Emergencies Weekends/Holidays: 613-580-2400
  • Renfrew: 613-433-9846
  • Arnprior: 613-623-5426
  • Pembroke: 613-732-2601
  • Lanark County (Perth): 1-888-644-3444
  • Ontario Disability Support Program:
    • Ottawa: 613-234-1188
    • Renfrew: 1-800-267-9872
    • Pembroke: 1-800-267-0112
    • Lanark County (Perth): 1-800-267-7911
  • Credit Counselling: 613-728-2041
  • Essential Health & Social Services (EHSS): 613-560-0631
  • Ontario Drug Benefits Program: 1-416-327-8109
  • Ontario Health Card (OHIP): 613-783-4400
  • Trillium Drug Program: 1-800-575-5386