All our staff, physicians, volunteers, patients, visitors, and Essential Care Partners are required to wear a medical-grade mask at all times in clinical areas, such as patient rooms, the Emergency Department, clinics, and waiting rooms.
Masks are recommended but not required in public areas outside of clinical areas, such as hallways, elevators, cafeterias, and coffee shops.
Masks will continue to be available throughout the hospital for all who need or want them. If you would like your care provider to wear a mask in other areas of the hospital, please let them know. We will support those who choose to wear a mask because they feel vulnerable or to keep their loved ones safe. Liberal use of masks is part of our new normal.
If a patient or Essential Care Partners (ECP) is unable to wear a mask, staff will ask if there is any ability to wear a mask temporarily for movement through occupied spaces in the facility. If the patient or ECP is unable to tolerate a mask for any period, a face shield will be offered or staff will ask the individual to stand at least 6 feet away from all other persons and will contact a member of the clinical team who will further discuss the limitations, including medical exemptions. Those patients who are unable to wear a face shield will be accommodated to the extent possible. Efforts will be made to find an appropriate location in which the patient can wait for their assessment. All triage decisions in the Emergency Department are based on the presenting medical issue for the patients. A patient’s inability to wear a mask is not a factor in speeding the assessment of that patient ahead of others.