Queensway Carleton Hospital is pleased to present our annual Quality Improvement Plan (QIP) in concert with Health Quality Ontario. The QIP covers our successes and lessons learned from the previous year's efforts as well as our action plans outlined for the year to come. 


In addition, the hospital shares its Patient Safety Plan for 2022-2024. It builds on the past quality and safety performances and identifies new opportunities to further enhance the delivery of quality care to patients and their families.


QCH’s goals and objectives are focused on the following:

  • Clinical Excellence – improving patient safety and quality of care
  • Operational Excellence – effectively and efficiently using our infrastructure, our finances, and our people.
  • Patient/Family Centered Care and Service – improving patient/family engagement and satisfaction
  • Integrated Care and Service – improving continuity of and transitions in care and service across the hospital and upon discharge by collaborating strategically with our partners
  • Responsiveness to Care and Service Needs – improving access to programs and services (through efforts such as reducing wait times)

Queensway Carleton Hospital is committed to patient safety and providing quality care to our patients and families. Below are the hospital's Quality Improvement Plan and Patient Safety Plan. Questions related to these plans can be directed to questions@qch.on.ca

Patient Safety Plan 2022-2024


Quality Improvement Plan 2024-2025



QIP Cover 2024-2025

QIP Workplan 2024-2025

QIP Narrative 2024-2025 

QIP Progress Report 2024-2025

Last year's QIP:

Quality Improvement Plan 2023-2024

QIP Workplan 2023-2024