QCH and COVID-19
QCH is actively involved in caring for patients with COVID-19.
For the latest information on the virus, please visit Ottawa Public Health: COVID-19
How are we keeping you safe?
Our patients' safety has always been and will always be a topmost priority at Queensway Carleton Hospital.
We have been working diligently to make our patients feel safe when they need to come to QCH for care during these unprecedented times.
- Masks must be worn in clinical areas such as patient rooms, Emergency Department, Diagnostic Imaging, clinic appointments and waiting rooms.
- Masks are recommended but not required in public areas such as hallways, elevators, cafeterias and coffee shops.
- All areas of our hospital are thoroughly cleaned frequently by our staff.
Our Infection Prevention and Control team is in close contact with Ottawa Public Health and other agencies to help guide decision-making and receive updates on the virus.
What if you think you may have COVID-19?
If you suspect you have the virus or have been in close contact with someone who does, Ontario Health has a self-assessment tool that will help you figure out your next steps.
Please consult the Ottawa Public Health website for the most recent information on COVID-19, including a full list of symptoms and testing information.
Patients coming to QCH
To keep everyone safe, we have put some practices in place:
- You are required to wear a mask at all times in clinical areas such as patient rooms, Emergency Department, Diagnostic Imaging, clinic appointments and waiting rooms.
- Please stand 6 feet apart from others to ensure proper physical distancing
A volunteer will be on hand to help guide you to a waiting room. Please maintain appropriate physical distance while waiting for your appointment and wear a mask where mandated. All waiting rooms are cleaned thoroughly and often to ensure your safety.
Visiting QCH
To protect everyone's health, visitor restrictions are in place at QCH. More information can be found on our Visitor Restrictions page.