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Contact Us


3045 Baseline Road

Ottawa, Ontario K2H 8P4

613-721-2000

1-888-824-9111



 

Patient or General Inquiries

Tel: 613-721-2000

Toll free: 1-888-824-9111


If you know the extension of the person or clinic you are calling, dial the 4-digit extension. If not, stay on the line for a Call Centre Operator.

 

 

To better serve and support QCH patients with a hearing disability, we now have a portable TTY phone (Text Telephone) available for sign out within Call Centre. If a patient requests the use of a TTY phone, staff can sign the machine out from the Call Centre on the patient’s behalf. The terminal can be booked in advance, but bookings are on a first come first serve basis. If you require the TTY machine, please talk with your Nurse.

 

Patient Comments

If you would like to comment on your experience at QCH, complete the attached form. Please include your contact information so we may follow up with you where necessary. Or you may contact Susan Barnes, Patient Relations Ombudsman at 613-721-2000, ext. 5655 or sbarnes@qch.on.ca


Patient Comment Form


Ottawa Public Health Multilingual Health Information Line


Tel: 613-580-6744, ext. 28020

A Public Health Nurse will answer your call. State your preferred language (Chinese, Arabic, Somali, Spanish or Vietnamese). The Nurse will immediately contact an Interpreter. Once you are connected to the interpreter, you may ask your question. The Nurse and Interpreter will provide you with the information and advice you are looking for.

 

This service offers free confidential information and advice on a variety of health topics, ranging from:

  •  immunization
  • breastfeeding
  • tobacco cessation
  • physical activity & healthy eating
  • HIV/AIDS
  • food safety

Hours of operation: Monday to Friday, 9:00 AM to 4:00 PM

 

Irving Greenberg Family Cancer Centre

613-737-7700

If you know the extension, enter it. If you do not, press 0 for operator assistance.

 

Specific Inquiries About

Admitting – 613-721-4705

Ambulatory Care Clinics Booking Office - 613-721-4788

Cancer Centre - 613-737-7700

Cardiopulmonary Services - 613-721-4721

 

Cardiopulmonary Booking Office - 613-721-2000, ext. 3836

 

Communications/Public Affairs - 613-721-2000, ext. 5601 

 

Diagnostic Imaging - 613-721-2000, ext. 2701

 

Diagnostic Imaging Booking - 613-721-4711

 

Dysplasia Clinic - 613-721-2000, ext. 2492

 

Endoscopy Clinic - 613-721-2000. ext. 2026

 

Finance – 613-721-4704

 

Geri-Day Hospital - 613-721-3808

 

Foundation – 613-721-4731

 

Health Records – 613-721-2000, ext. 2802

 

Human Resources – 613-721-2000, ext. 3600

Lost and Found inquiries - 613-721-2000, ext. 1701

 

Media Relations - 613-721-2000, ext. 5601 or 5621

 

Medical Affairs:
   Office of the Chief of Staff

   Lisa Buffam, Executive Asst.

   (613) 721-2000, Ext. 5602

   lbuffam@qch.on.ca

 

   Medical Staff Office & Medical Affairs

   (Physician recruitment, credentialing, appointment & re-appointment)

   Kristian Gundersen

   (613) 721-2000, ext. 5634

   kgundersen@qch.on.ca

 

   Medical Education

   Brenda Mulder

   Medical Student & Resident Coordinator

   (613) 721-2000, ext. 2525

   bmulder@qch.on.ca

 

Mental Health Outpatient Program - 613-721-4708

 

OR Patient Booking Office - 613-721-4840

 

Patient Relations – 613-721-2000, ext. 5655

 

Physiotherapy - 613-721-2000, ext. 3700

 

Pre-Op / Pre-Admission Booking Office - 613-721-2000, ext. 2614

 

Security/Parking – 613-721-2000, ext. 1392

 

Sleep Lab Booking Office - 613-721-2000, ext. 3831

 

Social Work - 613-721-4723

 

Total Joint Assessment Clinic - 613-721-2000, ext. 3550

 

TV and Telephone Rental Service - 613-721-2000, ext. 4740

 

Volunteer Services - 613-721-4709

 

Emergency Departments

Queensway Carleton Hospital

613-721-2000, ext. 2600


Children's Hospital of Eastern Ontario - CHEO

401 Smyth Road

613-737-2328

 

Media Inquiries

Cara Salci - csalci@qch.on.ca

Tel: 613-721-2000, ext. 5601 

Weekends and after 5:00 p.m. Eastern Time : 613-721-2000 and have the on-call Communications staff paged.