Back to Top
facebook twitter linked in

Community Resources

24 Hour Crisis Lines

Fire, Police, Ambulance Emergencies 911

Distress Centre of Ottawa & Region - 238-3311

Kids Help Line - 1-800-668-6868

Mental Health Crisis Services - 722-6914

Ottawa Rape Crisis Centre - 562-2333

Sexual Assault Support Centre - 234-2266

Tel-Aide Outaouais - Urban Area - 741-6433

Telehealth Ontario - 1-866-797-0000

 

Need a Doctor?

Find a Doctor (College of Physicians & Surgeons) (Ext. 626) - 1-800-268-7096
Medi-Visit (Limited In-home visits) - 569-9944 

 

Mutual Support Associations/Groups
AIDS Committee of Ottawa - 238-5014
Amputee Society of Ottawa - (Ext 5416) 737-7350
Aphasia Centre of Ottawa - 567-1119
Arthritis Society (The) - 723-6574
Bereaved Families of Ontario - 567-4278
Canadian Cancer Society - 723-1744
Canadian Diabetes Association - 521-1902
Canadian Hearing Society - 521-0509
Canadian Mental Health Assoc. - 737-7791
Canadian National Institute for the Blind - 563-4021
Crohns and Colitis Foundation - 733-2870
Depression & Manic Depression Mutual Support Group - 737-7791

 

Family Information / Support Groups
Fibromyalgia Support Group - 721-2082
Kidney Foundation of Canada (The) - 724-9953 OR: - 1-800-724-9953
Lung Association - 230-4200
Multiple Sclerosis Society of Canada - 728-1583
NAMI (Family to Family Education Program) - 737-7791
OSTOP Ottawa (Osteoporosis) - 563-9660
Parkinsons Society of Ottawa - 722-9238
Psychiatric Survivors of Ottawa - 567-4379
Schizophrenic Society of Ontario - 761-9218
Stroke Survivors Association of Ottawa - 820-0864
United Ostomy Support Group Ottawa- 447-0361
Widowed Support Group of Ottawa - 236-7784 

 

General Resources for Seniors
Community Care Access Centre (CCAC)
Home Care & Placement Coordination - 745-5525
Geriatric Assessment Outreach Teams
          East Ottawa - 562-6362
          West Ottawa - 721-0041          
Helpline - 562-6368
Meals on Wheels
          Nepean - 829-1133
          West Ottawa - 591-3686
          Rideau Senior’s Centre - 692-4697
          Ottawa - 233-2424
          Osgoode Twp Home Support Program - 821-1101
          Jewish - 722-2225
          Queensway-Carleton Hospital
          Geriatric Day Hospital 721-3808

Red Cross – Equipment on Loan 560-7220 

 

Resource Guides
Senior Citizens Council
“Directory of Resources for Senior Citizens” - 234-8044
Council on Aging
“Choosing Long Term Care” booklets - 789-3577
The Caregiver Guide

 

Financial Aid
Income Security Programs
(OAS, CPP, Involuntary Separation Forms) - 1-800-277-9914
Veterans’ Services - 998-9460
Essential Health & Social Supports (EHSS) - 560-0631 

 

Transportation
Para Transpo -
           Application -244-1289
           Booking - 244-7272
Transportation to Medical Appointments, Banks, Shopping, etc.
           Abbotsford Seniors Outreach Services - 230-5730
           Cumberland Home Support - 834-9195
           Eastern Ottawa Resource Centre - 741-6025
          Good Companions Home Support - 236-0428
          Jewish Family Services - 722-2225
          Nepean Seniors’ Home Support - 829-1133
          Olde Forge Community Resource Centre - 829-9777
          Ottawa West Community Support - 728-6016
          Rideau Seniors’ Centre Inc. - 692-4697
          South East Ottawa Ctre. for a Healthy Cty - 737-5115
          Service d’Entraide communautaire - 241-1266
          Township of Osgoode Home Support - 821-1101
          Western Ottawa Cty. Resource Centre - 591-3686 

 

Caregiver Support Services
Alzheimer Society First - 523-4004
City of Ottawa Health Department (Caregiver Support Program) - (Ext. 26185) 580-6744
Family Services Ottawa (FSC) - 725-3601

Mental Health Services
Geriatric Psychiatry Community Services
      Alzheimer & Related Disorders Unit (ARDU) and Geriatric Psychiatry - 562-9777

 

Elder Abuse
Catholic Family Services Ottawa - 233-8478
Distress Centre - 238-3311
Family Services Ottawa (FSC) - 725-3601
Guardianship Investigations Unit (Office of the Public Guardian & Trustee) - 1-416-327-6348
Jewish Family Services of Ottawa - 722-2225
Ottawa Police Victims Crisis Unit (Ext. 5367) - 236-1222

 

Services for Persons with Dementia
Alzheimer Society of Ottawa-Carleton - 523-4004
Alzheimer Day Away Programs (West) - 721-6496
Eliz. Bruyere Health Centre Day Program - 241-4971
Alzheimer and Related Disorders Unit (ARDU) - 562-9777
Memory Disorder Clinic - 562-6322
West Geriatric Assessment Outreach Team - 721-0041
Western Ottawa Community Resource Centre
    Day Program for Adults with Dementia Related Illnesses - 591-3686

 

Seniors’ Home Support Services
Community Care Access Centre (CCAC) (Home Care) - 745-5525
Good Companions - 237-6879
Nepean Seniors’ Home Support - 829-1133
Old Forge Seniors’ Support Services - 829-9777
Ottawa West Seniors Support - 728-6016
Rideau Township Seniors Citizens - 692-4697
Veterans Independence Program - 1-866-522-2122 English / 1-866-533-2022 French
Western Ottawa Community Resource Centre - 591-3686

 

Adult Day Services (Referrals managed by CCAC)
Community Care Access Centre (CCAC)
      Request Intake - 745-5525
      Centre de Jour Guigues - 241-4070
City of Ottawa Programs
      Carleton Lodge - 825-3763 ext. 3120
      Centre d’accueil Champlain - 746-3543 ext. 25361
      Cumberland Home Support Program - 834-9195
      Abbotsford House - 230-5730
      Good Companions (The) - 236-0428
      Harmer House Outreach Program - 726-8882
      Ottawa West Community Support - 728-6016
      Residence St-Louis - 824-1720
      St. Patrick’s Home - 731-4660
Victoria Order of Nurses (VON) “Day Away” Program
      Ottawa West Centre - 721-6496
Perley Rideau Adult Day Program (Ext. 8808) - 526-7170
Western Ottawa Community Resource Centre - 591-3686

Note: You may refer yourself by contacting the Community Care Access Centre (CCAC) Intake Clerk or you can call the Adult Day Service directly.

 

Adult Day Dervices (Referrals not managed by CCAC)
Jewish Family Services
      V’hadarta Alzheimer’s Day Away Program - 722-2225 

 

Counselling & Support Services
Carlington Community & Health Centre
      General - 722-4000
      Medical - 722-2161
Catholic Family Services Ottawa - 233-8478
Centretown Community Health Centre
      General - 233-4443
      Medical - 233-4697
Children’s Aid Society - 747-7800
Eastern Ottawa Resource Centre - 741-6025
Family Services Ottawa - 725-3601
Jewish Family Services of Ottawa - 722-2225
Lanark Mental Health - 1-613-267-1055
Leeds & Grenville Rehabilitation & Counseling Services - 1-800-267-4406
Nepean Community Resource Centre - 596-5626
Pinecrest Queensway Health & Community Services - 820-4922
Sandyhill Community Health Centre
       General - 789-6309
       Medical - 789-7752
Somerset West Community Health Centre
       General - 238-8210
       Medical - 238-1220
South East Ottawa Centre for a Healthy Community - 737-5115
Western Ottawa Community Resource Centre - 591-3686
Youth Services Bureau (Evening & Weekend Emergency) - 729-1000
       East - 834-2660
       West - 596-5621
       Central - 241-7788

 

Addictions :
Addictions & Problem Gambling Services of Ottawa - 789-8941
Alcoholics Anonymous - 237-6000
Al-Anon Family Group (English) - 860-3431
Al-Anon Family Group (French) - 819-669-0543
D.A.R.T (Drug & Alcohol Treatment Info Line) - 1-800-565-8603
Gamblers Anonymous – Gam Anon (24 hrs) - 567-3271
L.E.S.A. (Lifestyle Enrichment for Senior Adults) - 233-5430
Narcotics Anonymous - 236-4674
OPGH (Ontario Problem Gambling Helpline) - 1-888-230-3505
Overeaters Anonymous (Over-eating, under-eating, bulimia & Anorexia) - 820-5669
Renfrew County Alcohol & Drug Assessment
        Pembroke - 1-613-732-3356
        Renfrew - 1-613-432-9855
Rideauwood Addiction and Family Services - 724-4881
Serenity Renewal for Families - 523-5143
Tri-County Addictions Assessment
        Lanark/Leeds/Grenville - 1-800-361-6948
        Brockville - 1-800-563-0062
 

Housing
Housing Help - 563-4532
Nepean Housing - 727-6651
Social Housing Registry of Ottawa - 526-2088 

 

Emergency Housing
Employment & Financial Assistance Branch of the City of Ottawa:
         For families between 08:30-4:30 pm ask for the Emergency Housing Worker - 560-0622
         For Residential Care for the Elderly or Special Needs (Ext.26586) - 560-0622
         Ottawa YMCA – YWCA (24 hrs.) - 788-5063
For Men:
         Salvation Army (171 George Street) - 241-1573
         Shepherds of Good Hope (233 Murray Street) - 241-6494
         Union Mission (35 Waller Street) - 234-1144
For Women:
         Interval House (24 hours) - 234-5181
         La Présence - 241-8297
         Maison d’Amitié - 747-0020
         Nelson House (24 hours) - 225-3129
         O’Connor - 237-4669
         Young Women’s Shelter (16-20 years) - 789-8220 

 

Clothing & Furniture
Ottawa Neighbourhood Services - 728-3737
Salvation Army Thrift Stores - 726-8891
St.Vincent de Paul Stores - 722-7166

Day Care
Day Care Subsidy - 560-6000
Parent Resource Centre - 565-2467

Legal Services
Legal Aid - 238-7931

Community Legal Clinics:
Ottawa - 241-7008
South Ottawa - 733-0140
West Ottawa - 596-1641
Family Law Information Centre - 239-1274
Lawyer Referral Services 1-800-268-7568
REACH – Equality & Justice for People with Disabilities -236-6636

Government Legislation Information
Capacity Assessment Office - 1-416-327-6766
Public Guardian & Trustee - 241-1202
Power of Attorney Kits - 1-800-366-0335

Financial Aid
Employment Insurance: Ottawa - 1-800-206-7218
Renfrew - 1-613-432-4878
Arnprior - 623-3173
Pembroke - 1-613-735-0681
Ontario Works: Ottawa Intake - 560-6000
Southwest District (161 Greenbank Road) - 560-0627
Emergencies: Weekends/Holidays - 580-2400
Renfrew - 1-613-433-9846
Arnprior - 623-5426
Pembroke - 1-613-732-2601
Lanark County (Perth) - 1-888-644-3444
Ontario Disability Support Program:
Ottawa - 234-1188
Renfrew - 1-800-267-9872
Pembroke - 1-800-267-0112
Lanark County (Perth) - 1-800-267-7911
Credit Counselling - 728-2041
Essential Health & Social Services (EHSS) - 560-0631
Ontario Drug Benefits Program - 1-416-327-8109
Ontario Health Card (OHIP) - 783-4400
Trillium Drug Program - 1-800-575-5386