How To Pay Your Bill

NOTE:  Below are the costs of hospital rooms for Canadian residents insured under a provincial insurance plan (i.e. OHIP) as of February 1, 2010.  These rates are subject to change.

Private Room - $220/day
Semi-Private Room - $180/day

Now paying your bill is easier than ever before. Methods of payment for uninsured services or for patients who do not have valid Canadian provincial health insurance or private health care insurance coverage include the following options:

On-Line Payment:
You may pay your bill on-line through QCH’s secure web-payment system. Click on the link below is make your payment now. We accept Visa, MasterCard and American Express cards.

PAY YOUR BILL NOW

Credit Card
The Hospital accepts Visa, MasterCard and American Express. When you register as an admitted patient (In-Patient) or other patient (Out-Patient), a member of our Registration Team will take your credit card information. Authorization for the Hospital to use your credit card for uninsured services is given when you sign your admitting form. Unless you provide us with another method of payment, we will charge your share (the amount that is not covered by provincial health insurance or your private insurance company) of your account to your credit card when you are discharged. You will receive a receipt in the mail in a few days. You should keep your receipts for these services, as you may be able to claim a tax deduction for the costs. No duplicate tax receipt will be issued.

Credit cards (which are pre-authorized) are the Hospital’s preferred method of payment as they offer you several advantages:

• On discharge you can leave the Hospital directly, without having to stop at the cashier’s desk. 
• You do not have to worry about having any other form of payment (cash, cheque, or debit card) with you at discharge.

Cheque
Pre-Admissions: Elective Surgery including Cosmetic Surgery, Births, etc.
The Hospital will only accept payment by cheque if:

• You provide the Hospital with a Certified Cheque;
• You also provide us with a credit card number as a guarantee. If your cheque is returned for any reason, the Hospital would then charge your credit card

Please note: There is a service fee for returned cheques

Post-Discharge: Unplanned Admissions i.e.: Emergency Admissions, Ambulance arrivals.

The Hospital will accept payment by cheque via mail.

Cash and Debit Card
Cash and Interac (debit card) payments are accepted for all uninsured services. When we are not certain about the total amount due (for instance, how many days you will be staying), we will accept a deposit on your account for your expected length of stay. If the deposit does not cover your costs, we expect payment when you are discharged. For your convenience, there is an automated teller machine at the Hospital (Level 2, across from elevators).

Payments can be made at the Cashier (level 2 beside the Call Centre), Patient Registration (level 2 across from Call Centre at main entrance), or the Emergency Department Registration Area. Credit Card and Interac (debit card) payments can also be made in the Finance Department.